Contact Snaptapp
Choose the contact address that best matches your request.
General & licensing
hello@snaptapp.usGeneral questions and licensing enquiries about Snaptapp and its games. Typical response time is two business days.
Product support
support@snaptapp.usBugs, account issues, and gameplay support. The support page covers common questions and troubleshooting.
Privacy & data
privacy@snaptapp.usRequests to access, correct, or delete personal data. We respond within 30 days.
Security
security@snaptapp.usVulnerability reports and security-related enquiries. See security.txt for reporting guidance.
Press & media
press@snaptapp.usInterview requests, review access, media enquiries, and press assets. Include your deadline when relevant.
Legal
legal@snaptapp.usContracts, copyright matters, and formal legal correspondence relating to Snaptapp's terms of service.
Before you write
What to include
- Product. Tell us which Snaptapp product the request is about.
- Platform and version. Include your browser and version, or your device model and OS version.
- What happened. A short description of what you expected and what happened instead.
- Screenshot. Include one when it helps show the issue.
- Account email. Include it for account-specific issues, but never send your password.